FAQ

Q. how long does it take to make a garment?

A. It takes approximately 4 weeks to craft a garment. An additional 1-2 weeks if alterations need to be made.

 

Q. Do you have any ready made garments?

A. No. All of our garments are custom made, so we do not have any garment pre-made to purchase at the point of sale.

 

Q. are we able to bring our own fabric?

A. Unfortunately, we do not permit our clients to bring their own fabrics.

Q. can items be returned or exchanged? Refunds?

A. Due to the nature of our business being custom, we do not accept returns, exchanges, or refunds. Please refer to the Terms of Service for more details.

 

Q. where do you meet your clients?

A. We have an in-home office based in Owings Mills, MD. However, we service clients nationwide and are happy to come to your city & home. When submitting your appointment, please ensure that you select β€œyes” to request a phone call to coordinate appropriately.